Skip to content

Key takeaways

 

✔️ Before partnering with DiXiO, Kantox by BNP Paribas already benefited from a good Swift connectivity setup, but sought higher service levels, stronger proximity, and enhanced operational alignment.

✔️ DiXiO’s Smart Messaging Platform delivered a stable, intuitive, and fully supported Swift environment aligned with the operational standards of a global banking group.

✔️ Kantox now benefits from rapid, proactive assistance from Swift-certified experts, ensuring smooth, uninterrupted payment operations.

✔️ User-friendly UI enhancements have significantly reduced internal dependencies, allowing operational teams to retrieve information independently.

 

   I would describe DiXiO as reliable and supportive. Whenever an issue arises, the first response is immediate, and we know someone is already working on it. 
Roberts Paze 

Senior Cash & Settlements Manager

 

 

kantox__1_-removebg-preview-2

Kantox By BNP PARIBAS

Industry:
Currency Management Automation
 
Where:
Barcelona, Spain
 
Solution:
Smart Messaging Platform
 
Smart Messaging Platform
 
Learn More >
  I really appreciate that DiXiO is constantly improving the UI. I can now find the information I need by myself without relying on the tech team.
Roberts Paze  
Senior Cash & Settlements Manager 
 

 

Customer History

Kantox by BNP Paribas, a fintech leader specializing in currency management automation, relies heavily on real-time payment processing and smooth Swift connectivity to serve its global client base.

At Kantox, operational rigor, anticipation, and accountability are core values. This connectivity plays a key role in supporting daily payment operations and requires consistent availability throughout the business day.

For an institution backed by BNP Paribas and operating in a high-performance environment, maintaining consistently high operational standards is essential.

 

Customer Needs

To support its growing operations, Kantox needed a Swift connectivity solution that would:
   Deliver high levels of reliability and consistency across operations.
   Ensure support availability aligned with the team’s working hours.
   Offer an intuitive user interface that reduced reliance on technical teams.
   Support independent data access, enabling operational teams to retrieve payment information quickly.
 
Above all, Kantox required a partner able to match the operational rigor and service quality expected within the BNP Paribas ecosystem.

Solution

Kantox selected DiXiO’s Smart Messaging Platform (SMP) as a partner capable of matching its operational mindset and quality standards, while reinforcing its Swift capabilities. With DiXiO, Kantox experienced:

    Ultra-responsive support, with immediate acknowledgment and rapid handling of issues, offering reassurance during time-sensitive payment operations.
      A reinforced level of operational confidence, ensuring Swift connectivity supports both current needs and future growth.
     A more intuitive and powerful UI, allowing users to effortlessly access payment data, such as using order references to locate messages independently..
  A partnership built on transparency, open dialogue, and a shared commitment to operational excellence.

This collaboration empowered Kantox’s teams, strengthened internal workflows, and ensured an efficient Swift experience aligned with its high-standards environment.

Conclusion 

DiXiO’s Smart Messaging Platform further strengthened reliability, speed, and stability in Kantox’s Swift operations.
Enhanced UI functionality reduced operational friction, giving users more autonomy and improving overall workflow efficiency.
Fast, expert support from Swift-certified specialists provided Kantox with the peace of mind essential for managing global payments.

Next Steps

Kantox by BNP Paribas will continue working with DiXiO to further enhance its Swift infrastructure. Future collaboration will focus on ensuring ongoing stability, reinforced security, and full alignment with Swift’s evolving ecosystem.

“DiXiO is your best partner to connect to the Swift network.” Francisco Mir | Engineering Manager

Other Case Studies

OAK

OAK Group elevates Swift Connectivity with DiXiO’s Smart Messaging Platform

Read case

BADF

BADF Simplified its Swift Connectivity with DiXiO’s Smart Messaging Platform

Read case

DMA

DMA overcomes reliability issues and enhances its Swift environment with DiXiO’s Smart Messaging Platform

Read case